Founder of Qubeq · Entrepreneur & Systems Builder
I’m naturally curious about how businesses and systems work. That curiosity took me from e-commerce operations to building Qubeq, leading teams, and experimenting with new tools and ideas.
About
Today, I lead Qubeq, where I focus on better systems, stronger teams, and the marketplace problems that need more than a standard playbook.
My full name is S M Mokaram Hossain; professionally, I use Mokaram Hossain. My path into e-commerce was gradual. I started around local e-commerce in Bangladesh, explored global e-commerce more seriously from 2017, and in July 2018 joined Doodle Hog LLC as a VA. Over time I moved into operations leadership, inventory, and logistics.
During the COVID demand surge, the business grew fast and the operating pressure grew with it. I was coordinating suppliers, forwarders, inventory and shipments across US and China time zones, often working 12–16 hour days. It taught me a lesson that still shapes how I work:
Build systems, not dependency.
In 2022, I started Moiz IT with a small team. As we grew, I learned that adding people was only part of the answer. Clear ownership, SOPs, review layers, documentation, dashboards, automation, training and a team that can think for itself created far more leverage. That business is now becoming Qubeq.
Today, routine work is handled by the right specialist. I review plans and systems, help the team improve, and step in when an issue is unusual, high-risk, or simply refuses to respond to the normal fix.
My academic background is in Mechanical Engineering. My career took a different direction — into e-commerce, operations, entrepreneurship and building systems.
Amazon · Walmart · eBay · Chewy · Wayfair · Faire · TikTok Shop · Shopify
Seller Central · Vendor Central · Helium 10 · Keepa · Google Sheets · Asana · Slack · AI & automation tools
Selected work
I tend to get pulled in when a marketplace problem is unusual, costly, or has already survived the obvious fixes. These are a few past examples — not turnaround promises.
Amazon · Backend issue
A client came back after its main listing had remained offline for roughly 4–6 days and sales were being lost each day. I traced the problem to a backend issue and helped get the listing restored the same day.
Restored
same day
Amazon · Listing suppression
A former client returned after the issue had remained unresolved. I investigated the underlying problem, worked through the required fixes, and the affected listings were restored the same day.
~90 listings
recovered
Catalog · Variations
The seller had already tried several freelancers. I worked through the catalog relationship and resolved the tricky variation problem across two marketplaces.
Solved across
2 marketplaces
Past outcomes vary by issue, account conditions, documentation and marketplace response. These examples describe individual historical cases and are not service-level guarantees.
Now
I’m shaping an internal platform for Qubeq around a problem we live with every day: agency work is fragmented across chat, calls, task managers, files, reports, reviews and client communication.
I came up with the concept and define the product direction around how our team actually operates. Development is handled inside the Qubeq team. The goal is to bring clients and agency operations into one connected system — and build it for ourselves first.
Where it goes after that, we’ll see.
A few words from people I’ve worked with
“A valuable member of the team and a huge asset. Highly recommended for all things Amazon.”
“Look no further, he is the solution. Solved tricky variant problems across two marketplaces.”
FAQ
It depends on the engagement. For consulting, advisory or strategic work, you may work directly with me while my team supports research, data gathering, reporting or execution. For broader operational work, Qubeq specialists handle the relevant tasks while I review, guide and step in when senior judgment is needed.
No. Amazon is where I have the deepest experience, but I’ve also managed marketplace work across Walmart, eBay, Chewy, Wayfair, Faire, TikTok Shop and Shopify.
Both. I’ve helped brands start their marketplace journey from zero and have also worked with established businesses that need ongoing operations, catalog management, issue resolution or a stronger operating structure.
Yes. Unusual listing-policy issues, account health, catalog problems, FBA and reimbursement cases, and situations where the standard fix is not working are the kinds of problems I naturally get interested in.
Absolutely. I may not always be able to reply quickly, but if you’re stuck on an Amazon or marketplace question and I can point you in the right direction, I’m happy to help.
Contact
Whether it’s a business partnership, an e-commerce venture, a difficult marketplace problem, selected consulting, or simply a question — feel free to reach out.
Based in Bangladesh. Working with businesses around the world.